Built on the official WhatsApp Business Platform
An AI agent that answers every customer in seconds, sells from your live catalogue and books the job — on the number you already use.
Book a consultation · We'll show you an agent built for a business like yours.
Example: a customer books a salon appointment on WhatsApp at 23:48 while the business sees the slot held, the lead routed to a specialist and the booking confirmed.
Your team, in ViaTech
Your team sees
The problem
WhatsApp is where people in the Gulf decide what to buy. Every slow reply, missed follow-up and lost thread is a sale that went to whoever answered first.
With ViaTech
01 — Answer
Trained on your services, policies and tone of voice. It handles the hard questions and switches between Arabic and English mid-chat.
Sakan Home
AI agent · online
02 — Sell
It searches your live catalogue, sends product cards the customer can tap, and answers the questions that usually kill a sale: price, extras, delivery.
Sakan Home
AI agent · online
Leva corner sofa · 3.2 m
Navy velvet · Seats 5 · AED 6,900
Nara modular · 3.6 m
Grey weave · Seats 6 · AED 8,400
03 — Book
When a customer picks something, it's held for them while they decide — so two people are never promised the same car, court or appointment. Confirmations and invites go out on their own.
Sakan Home
AI agent · online
04 — Route
Big-ticket enquiries go to your senior team, returning customers to who served them last, and unanswered leads escalate until someone picks up.
Sakan Home
AI agent · online
05 — Follow up
Pickup reminders, balance chasers, extension offers, win-backs. Switch on the ones you want; each sends from an approved WhatsApp template at the right moment.
Sakan Home
AI agent · online
Delivery tomorrow · SH-2214
Hi Noura 👋 Your Leva sofa and Oslo table arrive tomorrow between 9:00 and 12:00. Our team will call 30 minutes before.
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18:00
Industries
Car rental
FlagshipDo you have an SUV for tomorrow, delivered to the Marina?
23:41
Yes, a Nissan Patrol is free from 9:00 tomorrow and we deliver to the Marina. Want me to hold it for you?
23:41
Clinics & wellness
Can I see a dermatologist this week? I prefer a female doctor.
23:44
Dr. Hala, our dermatologist, has Wednesday 16:30 or Thursday 11:00. Which suits you?
23:44
Real estate
Looking for a 2-bed in JVC, budget around 120k a year.
23:47
I have three 2-bed units in JVC within your budget. Sending them now. When could you view?
23:47
Also works for Sports & clubsRetail & e-commerceHome services
The platform
The agent talks to your customers. The platform keeps your team, your data and your operations in step with it.
Inbox
6 openOmar K.
Can you deliver to the Marina?
Layla A.
Is the Land Cruiser still free?
Mariam H.
Can I pay on delivery?
James P.
Need 4 cars for an event
Khalid R.
Is insurance included?
Noura S.
Thanks, see you Thursday!
Every conversation in one place. Take over from the agent in one click, hand it back when you're done.
Assistant
online
Message your assistant to add a rule, check today's bookings or change a price. No dashboard needed.
Today · Thursday
4 movesDeliver · Nissan Patrol
Omar K.
Hold · Land Cruiser · 30 min
Layla A.
Return · Lexus RX 350
James P.
Deliver · Kia Sportage
Noura S.
Every booking, hold and return on one calendar, updated the moment the agent books.
Pickup reminder
OnVisual workflows triggered by events, schedules or webhooks, connecting the agent to the rest of your business.
Bookings from chat
LiveExample data
Conversations, bookings, response times and costs, per team and per agent, live.
+971 4 ··· ··42
Your existing business number
Importing 6 months of history
100%Agent connected
Connect the WhatsApp Business number you already use and bring six months of chat history with you.
We connect the agent to the systems that hold your prices, stock and bookings, so it always works from the truth. Anything with an API connects through webhooks.
Built for you
Your own custom ERP
Bookings, inventory, invoices, staff and payouts in one system built around how you work, so the agent and your team use the same records.
How it works
Self-serve tools hand you a flow builder and a help centre. ViaTech gives you a team that learns your business, builds your agent and keeps improving it after launch.
Your part
Our part
A 30-minute call. We'll show you a live agent set up for a business like yours.
Phase 1
One call to learn how you sell: products, prices, policies, and who handles what.
Phase 2
We connect your number, load your catalogue and rules, set up routing, and test against real conversations.
Phase 3
Your agent starts answering customers. Your team gets the shared inbox, and we watch every early conversation.
Phase 4 · Ongoing
We keep reviewing conversations, fixing what didn't land and adding what's missing. You ask for changes on WhatsApp, we ship them.
Replies in seconds, 24/7
Understands free-text Arabic and English
Live prices and availability
Books and holds the unit
Routes hot leads with full context
Follow-ups and reminders
Who builds and improves it
Example: a customer asks for a monthly discount. The AI agent knows that needs a manager, hands the conversation to Sara with one tap, and pauses while she replies.
You stay in control
Prices, policies and limits come from your data, not the model's imagination. If it doesn't know, it asks your team.
Your staff can take over any conversation instantly, and customers can always ask for a person.
Each update to your agent is saved as a version you can review and undo, whoever made it.
Security
Your customers' data, treated like it matters.
Data is encrypted in transit and at rest; customer documents sit behind signed, expiring links.
Owners, managers and agents see only what their role allows, down to individual screens and actions.
We run on Meta's official WhatsApp Business Platform. No unofficial apps, no risk to your number.
Each business's data is separated at the database level, so one account can never see another's.
Something we didn't cover? Ask us on the call, we'll answer it with your business in mind.
Book a demoEvery plan is scoped to your business: conversation volume, team size and the systems we connect. Setup, hosting and tuning are included, with no per-seat fees. You get a clear quote after a consultation.
No. We build, run and improve your agent for you. You don't design flows or maintain anything. You tell us how your business works, and when you want a change you ask for it, often straight from WhatsApp.
Yes. Connect the number you already use and bring up to six months of chat history. Prefer a fresh start? We'll set up a new verified number.
Yes. The agent handles Arabic and English, follows the customer when they switch mid-chat, and can be set up for other languages.
It hands the conversation to the right person with full context and tells the customer someone is joining. If that person doesn't respond, it escalates until someone does.
We go live in phases: discovery, build, launch, then ongoing tuning. How long each phase takes depends on the systems we connect and your booking rules, and we agree the plan with you in the consultation.
Prices, availability and policies come from your data, not the model. Anything not covered, the agent asks your team instead of guessing — and every conversation is logged.
Yes. The team inbox runs in the browser, so your staff can take over and reply from a laptop or a phone.
Book a consultation with us. We'll walk you through a live agent set up for a business like yours.